PRIVACY POLICY

Maju44 Privacy Policy – Player Personal Data Protection

We take your privacy seriously. This document transparently explains how maju44 collects, uses, stores, and protects your personal data as a player on our platform.

256-bit SSL Encryption
Malaysia PDPA Compliance
No Data Sales to Third Parties
This Privacy Policy is effective from 1 January 2026. Continued use of the maju44 platform means you accept the latest policy.

Quick Summary maju44 only collects data that is strictly necessary, does not sell your data to any third party for marketing purposes, and gives you full control over your personal information. Read the full document below to understand your rights in detail.

01Introduction & Scope of This Privacy Policy

This Privacy Policy is provided by maju44 ("we", "Platform") and governs how we handle personal information you provide or that is automatically collected when you use the maju44 platform, including our website at maju44.win and the maju44 mobile app.

We are committed to protecting your privacy and handling your personal data responsibly, in accordance with data protection laws in force in Malaysia, including the Personal Data Protection Act 2010 (PDPA). This policy explains:

  • The types of personal data we collect from you.
  • Why and how the data is used.
  • Who your data may be shared with, and under what circumstances.
  • How long your data is retained.
  • Your rights regarding your personal data and how to exercise them.

This Privacy Policy applies to all users of the maju44 platform, including unregistered visitors, registered members, and former members. Continued use of our platform following any amendments to this Privacy Policy constitutes your acceptance of the updated terms.

02Personal Data We Collect

Maju44 collects personal data from you through two primary methods — data you provide directly, and data collected automatically while you use our platform.

Data You Provide Directly

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, identity card or passport number Identity verification (KYC), legal compliance
Contact Information Email address, phone number, residential address Account communications, security notices
Financial Information Bank account number, e-wallet details, deposit and withdrawal records Payment processing, transaction verification
Supporting Documents Copy of identity card, bank statement, utility bill KYC process, withdrawal verification
Account Information Username, password (encrypted), security questions Account management, login verification

Automatically Collected Data

When you browse or use the maju44 platform, our systems automatically record certain technical information, including your IP address, browser type and version, device operating system, pages visited, session duration, and gaming activity logs. This data is essential for maintaining account security, detecting suspicious activity, and continuously improving the user experience.

We do not collect sensitive information such as biometric data, medical records, or political affiliations. We also do not record the content of your live chat sessions except for the purpose of resolving related complaints.

03How Your Personal Data Is Used

Maju44 uses collected data solely for legitimate purposes necessary to operate our platform. We do not use your data for purposes beyond what is stated in this Privacy Policy without first obtaining your consent.

  • Account Management: Creating and maintaining your player account, processing registration, and ensuring secure access to the platform.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely and accurately.
  • Legal Compliance: Fulfilling legal obligations including identity verification (KYC), anti-money laundering (AML) compliance, and reporting required by regulatory authorities.
  • Platform Security: Detecting and preventing fraud, multi-account use, bonus exploitation, and other security threats.
  • Customer Support: Resolving enquiries, complaints, and technical issues you report to our team.
  • Experience Personalisation: Personalising content, offers, and game recommendations based on your preferences and activity history.
  • Platform Communications: Sending important account-related notices, security updates, and service information.
  • Responsible Player: Monitoring wagering patterns to identify signs of problem gambling and offering appropriate assistance.

If you do not wish to receive marketing communications from maju44, you may unsubscribe at any time via your account settings or by contacting our support team.

04Data Sharing with Third Parties

Maju44 does not sell, rent, or disclose your personal data to third parties for their own marketing or commercial purposes. However, in operating our platform, there are limited situations where your data may need to be shared:

Trusted Service Providers

We work with accredited third-party service providers to handle certain functions on our behalf. These include approved payment processors, identity verification service providers, certified cloud service providers, and independent security audit firms. All such providers are bound by strict confidentiality agreements and may only use your data for specified purposes.

Legal Requirements

Maju44 will disclose your personal data to the relevant authorities when required by law, court order, or regulatory directive. This includes cooperation with authorities in investigations involving financial crime, money laundering, fraud, or legal cases involving our platform.

Game Providers

The minimum data required to run your gaming session — such as player ID, account balance, and wagering records — is shared with licensed game providers that partner with maju44. This data sharing is governed by strict contractual agreements and only involves information genuinely necessary for game functionality.

Where data needs to be transferred to servers outside Malaysia, maju44 ensures an equivalent level of data protection is applied through data transfer agreements that comply with PDPA regulations.

05Data Security & Protection Measures

The security of your personal data is the absolute top priority of maju44. We implement multiple layers of technical and organisational safeguards to keep your data protected from unauthorised access, disclosure, alteration, or destruction.

256-bit SSL Encryption

All data transmitted between your device and maju44 servers is encrypted using the latest TLS 1.3 protocol, ensuring no third party can intercept your information.

Encrypted Data Storage

Sensitive data such as passwords and financial information is stored in encrypted form using industry-standard encryption algorithms, not in plain text.

Two-Factor Authentication (2FA)

An additional security layer via 2FA is available and strongly recommended for all maju44 accounts, ensuring only you can access your account.

24/7 Monitoring

Our security team continuously monitors systems to detect and respond to any threats or suspicious activity in real time.

While we take all reasonable steps to protect your data, no system is entirely risk-free. In the event of any data breach that may affect you, maju44 will notify you within the timeframe required by applicable law.

06Cookies & Tracking Technologies

Maju44 uses cookies and similar tracking technologies to enhance platform functionality, analyse usage patterns, and provide you with a better experience. Cookies are small text files stored on your device when you browse our website.

Cookie Type Purpose Duration
Important Session Cookies Maintaining your login session and enabling smooth navigation across the platform Expires at end of session
Important Security Cookies Preventing cross-site request forgery (CSRF) and protecting your account Expires at end of session
Function Preference Cookies Remembering your language preferences, display settings, and gaming preferences 12 months
Analytics Performance Cookies Collecting anonymised usage data to help us understand how the platform is used and identify areas for improvement 24 months

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect certain features of the maju44 platform, including the ability to stay logged in or access restricted areas.

07Your Rights Regarding Personal Data

As a data subject under Malaysia's PDPA and the maju44 privacy policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data we hold about you. This request will be processed within 21 working days.

Right to Rectification

You may request correction of inaccurate or incomplete personal data via your account profile page or by contacting our support team.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data. This right is subject to our data retention obligations under applicable law.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time, without providing a reason.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform, to the extent technically and legally permitted.

Right to Restriction of Processing

In certain situations, such as when the accuracy of data is disputed, you may request that we temporarily restrict the processing of your data.

To exercise any of the above rights, please contact our privacy team via email at [email protected] or via live chat on the platform. We will verify your identity before processing any request to ensure the security of your data.

08Data Retention Period

Maju44 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active and for 5 years after account closure, in line with Malaysia's financial regulatory requirements.
  • Transaction Records: Retained for a minimum of 7 years to comply with AML reporting requirements and applicable tax laws.
  • KYC Documents: Retained for 5 years after account closure or the end of the business relationship, in accordance with compliance regulatory requirements.
  • Security Logs: Retained for 12 months for fraud detection and security incident investigation purposes.
  • Marketing Data: Deleted within 30 days after you withdraw consent to receive marketing communications.

Upon expiry of the designated retention period, your data will be securely deleted or permanently anonymised so that it can no longer be associated with you.

09Child Protection

The maju44 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Should we discover that data has been collected from a person under 18, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian who believes your child has registered or used the maju44 platform, please contact us immediately at [email protected] and we will address this with the highest priority.

10Contact Us About Privacy

If you have any questions, concerns, or complaints about how maju44 handles your personal data, we encourage you to contact us directly. Our Data Protection Officer (DPO) team is ready to assist.

Privacy Email

[email protected]

For enquiries related to personal data and your rights

Live Chat

Available 24 hours a day, 7 days a week

Log in to your account and click the chat icon for instant support

We aim to respond to all privacy-related enquiries within 5 working days. For more complex matters such as data access requests or formal complaints, please allow up to 21 working days for thorough resolution.

Maju44's Commitment to Your Privacy

Privacy is not just a policy on paper — it is built into every aspect of how we develop and operate the maju44 platform.

End-to-End Encryption

Every data exchange between you and the maju44 platform is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide. Your data never travels unprotected.

Privacy Controls at Your Fingertips

Through the account settings page, you can manage your communication preferences, review recent login activity, and control your data permissions — all in one convenient place.

No Data Sold to Advertisers

Unlike some other digital platforms, maju44 has never and will never sell your personal data to advertising companies or data brokers. Your information is used solely to operate this platform better for you.

Rapid Incident Response

The maju44 security team has tested and proven incident response protocols in place. In the event of any data security incident, you will be notified within the stipulated timeframe and mitigation measures will be implemented immediately.

Malaysia PDPA Compliance

All data processing practices at maju44 are designed and audited to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo periodic compliance reviews to ensure our standards remain current.

Data Minimisation Principle

We only collect data that is strictly necessary to operate the platform and comply with applicable law. Any data that is no longer required is securely deleted in accordance with our defined retention schedule.

PRIVACY GUARANTEED

Your Data Is Safe at maju44 — Register and Play with Peace of Mind

Your privacy is protected by industry-grade encryption and transparent policies. Join over 50,000 active members who trust maju44 as their preferred gaming platform in Malaysia.

This platform is for users aged 18 and above. Bet responsibly.

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