Maju44 Terms and Conditions – Complete Platform Usage Guide

01Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and maju44 ("Platform", "We", "Company"). These Terms govern your use of the maju44 website, mobile application, and all services offered by our platform.

By accessing or using any part of the maju44 platform — whether via web browser, mobile app, or any other medium — you automatically agree to be bound by these Terms, our Privacy Policy, and all other policies referenced in this document. This acceptance takes effect on the date you first access the platform.

If you register an account on behalf of an organisation or company, you also represent that you have the authority to bind that entity to these Terms, and references to "you" in this document include that entity.

02Eligibility & Registration Requirements

To register and use maju44 services, you must meet all of the following eligibility criteria at all times:

• At least 18 years old on the registration date.
• Having full legal capacity to enter into a binding agreement.
• Not subject to any legal guardianship or restriction that prohibits online betting activity.
• Never been declared bankrupt or involved in insolvency proceedings.
• Not listed in any self-exclusion programme from gambling, whether voluntary or mandatory.
• Registering for personal use only and not on behalf of a third party.

Maju44 reserves the right to request proof of eligibility at any time. This includes valid identification documents (identity card, passport, or driving licence), proof of residential address, and any other information deemed necessary for compliance and identity verification (KYC) purposes. Failure to provide the requested documents within the specified timeframe may result in temporary account suspension.

03User Account & Responsibilities

One Account Per User

Each user is only permitted to hold one active account on the maju44 platform. Registering multiple accounts using the same identity, different identities, or through family members residing at the same address is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of all existing balances.

Account Security

You are solely responsible for maintaining the confidentiality of your login credentials — including your username, password, and any two-factor authentication codes. All activity that occurs under your account is your responsibility, regardless of whether you have authorised another party to use it.

Maju44 strongly recommends enabling two-factor authentication (2FA) for an extra layer of security. If you suspect your account has been accessed without authorisation, please contact our support team immediately.

Information Accuracy

All information you provide during registration and throughout your use of the platform must be accurate, complete, and up to date. Providing false or misleading information is a serious breach of these Terms and may result in account termination and legal action.

04Deposit & Payment Methods

Maju44 supports a wide range of deposit methods commonly used in Malaysia, including DuitNow, FPX, popular e-wallets, and select cryptocurrencies. All deposits are processed in Malaysian Ringgit (MYR) unless otherwise stated for cryptocurrency payment methods.

General Deposit Terms

• The minimum deposit allowed is as stated on the platform's Deposit page.
• All deposited funds must originate from a bank account or digital wallet registered in your own name.
• Third-party deposits are not permitted and will be returned if detected.
• Maju44 is not responsible for any processing delays caused by third parties such as banks or payment operators.
• All deposit transactions are subject to anti-money laundering (AML) compliance checks.

Payment Verification

Deposits made via FPX and DuitNow are typically credited to your maju44 account within minutes of bank confirmation. For other methods, processing times may vary. If your deposit has not been credited within 30 minutes, please contact our support team with proof of transaction for immediate review.

05Fund Withdrawal

Maju44 is committed to processing withdrawals quickly and transparently. Withdrawals are processed in order of request receipt, with VIP members receiving priority for faster processing.

Withdrawal Terms

• Players must complete the full identity verification process (KYC) before their first withdrawal request can be approved.
• Withdrawals may only be made to a bank account or digital wallet registered in your own name — third-party withdrawals are not permitted.
• The minimum withdrawal amount is as stated on the platform's Withdrawal page at the relevant time.
• Any active bonus that has not met its wagering requirement (rollover) cannot be withdrawn until that requirement is fully satisfied.
• Maju44 reserves the right to request additional documents for withdrawals exceeding certain limits for AML compliance purposes.

Processing Time

Standard withdrawals are processed within 1 to 3 business days. VIP Silver members and above enjoy faster processing. Any delays resulting from security verification or compliance procedures will be communicated to players via email or live chat.

06Bonuses, Promotions & Special Offers

Maju44 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, and exclusive VIP member offers. All bonuses are subject to the specific terms and conditions stated alongside each offer.

General Bonus Terms

• Each bonus carries its own wagering requirement (rollover) that must be met before winnings from that bonus can be withdrawn.
• Each player is eligible to receive each type of bonus once only, unless otherwise stated.
• Bonuses cannot be directly converted to cash — only winnings generated from bonus use that meet the rollover requirements may be withdrawn.
• Maju44 reserves the right to void bonuses and associated wins if abuse, bonus fraud, or any attempt to manipulate the system is detected.
• Coordinating across multiple accounts to obtain bonuses is considered fraud and may result in the termination of all accounts involved.

07Game Rules & Fairness

All games available on maju44 use a Random Number Generator (RNG) system independently verified by accredited international audit bodies. This ensures every game outcome is random and free from any manipulation.

In situations where a technical disruption or system failure occurs during an active gaming session, maju44 will use all available records to determine the fairest outcome for all parties. maju44's decision in such matters is final.

• Players are not permitted to use any automated software, bots, or other technical methods to gain an unfair advantage in games.
• Any attempt to exploit bugs or system vulnerabilities must be reported to us and not used for personal gain.
• Winnings resulting from the exploitation of technical bugs will not be credited, and maju44 reserves the right to void the relevant transactions.
• Any form of collusion or cooperation between players to cheat in games is strictly prohibited.

08Player Conduct & Responsible Use

Maju44 upholds high standards of conduct for all its users. You agree not to engage in any of the following activities while using our platform:

• Using abusive, threatening, or offensive language towards support staff or other players.
• Sharing or distributing unlawful, hateful, or obscene content through any of the platform's communication channels.
• Attempting to access another user's account without authorisation.
• Engaging in or facilitating any form of money laundering through the maju44 platform.
• Using the platform for commercial purposes without written authorisation from maju44.
• Abusing the customer support system with unfounded or repeated malicious complaints.

Violation of any of the above rules may result in a formal warning, temporary account suspension, or permanent account termination depending on the severity of the breach.

09Liability Limit & Disclaimer

The maju44 platform is provided on an "as is" and "as available" basis. While we strive to ensure the platform operates smoothly at all times, maju44 makes no guarantee that the service will be uninterrupted, error-free, or continuously available.

To the extent permitted by applicable law, maju44 and its affiliates shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from use of the platform.
• Financial losses arising from game outcomes, including situations involving technical disruptions.
• Actions or omissions of third parties including game providers, payment processors, or internet service providers.
• Any data loss resulting from technical failures beyond the control of maju44.

In all circumstances, maju44's maximum liability to you shall not exceed the amount of active deposits held in your account at the time of the incident giving rise to the claim.

10Account Termination & Closure

Voluntary Closure by Player

You have the right to close your maju44 account at any time by contacting our support team. Prior to closure, all unfulfilled bonus conditions will be forfeited and any valid cash balance may be withdrawn subject to the standard withdrawal procedure.

Termination by maju44

Maju44 reserves the right to suspend or terminate any player's account with or without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Submission of false or fraudulent information during registration or the KYC process.
• Detection of fraudulent activity, money laundering, or other criminal conduct.
• Failure to pass age eligibility checks or identity verification.
• Instructions from relevant legal authorities or regulatory bodies.

In cases of termination due to fraud or serious violations, maju44 reserves the right to forfeit the full account balance and is under no obligation to return any funds.

11Responsible Gaming

Maju44 believes that online casino gaming should be purely a source of entertainment. We are committed to helping our players maintain control over their betting activity and providing support for those who need assistance.

As part of this commitment, maju44 provides the following tools accessible through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum loss limit for a defined period.
• Cool-Off Period: Take a break from the platform for a period of 24 hours to 6 months.
• Self-Exclusion: Register for a permanent self-exclusion from the platform if you feel that gambling has become a problem.

All self-exclusion requests will be implemented within 24 hours and cannot be reversed for a minimum period of 6 months. For more information, please visit the Responsible Gaming ours.

12Terms Amendment & Applicable Law

Maju44 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon being posted on the platform.

We will endeavour to notify players of significant changes via in-platform notices or email. However, it is your responsibility to review these Terms periodically. Continued use of the maju44 platform after any amendment constitutes your acceptance of the updated Terms.

These Terms and Conditions are governed by applicable law and any dispute arising from or in connection with these Terms shall be resolved through arbitration or such other dispute resolution procedures as determined by maju44.